About us
Built on expertise. Driven by precision.
For over a decade, Pinnacle Sign & Safety has been the trusted partner for enterprise organizations that demand compliance, clarity, and lasting quality.
Our story
From a single workshop to a national standard
Pinnacle Sign & Safety was founded in 2014 by a team of signage veterans who saw a gap in the market: enterprise clients needed a partner who could handle the full scope of a project — from compliance auditing and design through fabrication and installation — without sacrificing quality at any stage.
What started as a regional operation serving the Midwest has grown into a nationally recognized firm with completed projects in 38 states. Our clients include Fortune 500 corporations, major healthcare networks, public universities, and municipal governments.
We've never lost sight of what matters: every sign we produce represents a commitment to the people who rely on it — for safety, for direction, for confidence in the spaces they inhabit.
What guides us
Our core values
Compliance first
Every project begins with a thorough audit of applicable codes — OSHA, ADA, IBC, and local ordinances — so nothing is left to chance.
Precision at scale
We apply the same exacting standards to a 10-sign office suite as we do to a 3,000-sign campus rollout. Scale never compromises quality.
Partnership, not transactions
Our clients return because we treat every engagement as a long-term relationship, not a one-time job. We're invested in your facility's success.
Accountability
We own every phase of the project. No finger-pointing between vendors. One team, one point of contact, one standard of excellence.
Leadership
The people behind the work
Robert Harlan
Chief Executive Officer
20+ years in commercial signage and facilities management. Robert founded Pinnacle with a mission to raise the bar for enterprise-scale sign programs.
Sandra Voss
VP of Operations
Sandra oversees project delivery across all regions, ensuring every installation meets schedule, budget, and quality benchmarks without exception.
Marcus Webb
Director of Compliance
A certified safety professional with deep expertise in OSHA, ADA, and IBC standards. Marcus leads our compliance auditing and regulatory consulting practice.
Priya Nair
Director of Design
Priya brings 15 years of environmental graphic design experience, translating complex wayfinding challenges into clear, elegant visual systems.
Credentials
Certified. Verified. Trusted.
OSHA 30-Hour Certified
All field supervisors hold OSHA 30-hour construction and general industry certifications.
ADA Compliance Specialists
Our compliance team is trained and certified in ADA Standards for Accessible Design.
SEGD Member
Active member of the Society for Experiential Graphic Design, the industry's leading professional organization.
ISO 9001:2015
Our quality management system is ISO 9001:2015 certified, ensuring consistent, documented processes across every project.
Minority Business Enterprise
Certified MBE through the National Minority Supplier Development Council.
GSA Schedule Contractor
Approved vendor on the GSA Multiple Award Schedule for federal and government procurement.
Let's build something that lasts.
Tell us about your facility and we'll put together a tailored signage and compliance plan.